Things you should know…

No. Lava is one of nature's few things that refuses to work on a schedule.
Kīlauea is one of the world's most active volcanoes, but visible surface lava can appear and disappear with little warning. If lava is visible and safely accessible, we'll absolutely incorporate it into the day whenever possible. Even without active lava, Hawaiʻi Volcanoes National Park offers incredible landscapes, steaming vents, ancient lava flows, rainforests, lava tubes, and some of the most unique scenery anywhere on Earth.

Absolutely. Families with children of all ages, including babies and toddlers, regularly join our tours. With no more than six guests, we can move at a relaxed pace with plenty of flexibility for breaks, snacks, and those little moments that naturally come with exploring the Big Island as a family.

Many parents prefer a small tour over a large bus because there is no rigid schedule to keep up with, and the day can be enjoyed at a pace that works for everyone.

We offer pickup from Kona, Waikoloa, and Kohala resorts, hotels, vacation rentals, and bed and breakfasts.

Airport pickups are available just off-site at nearby Pine Tree Café, only a couple of minutes from KOA. When booking, simply choose the area closest to where you’re staying so we can plan the route efficiently.

Yes, for private tours.

Most Volcano Van tours depart from Kona, Waikoloa, and Kohala, but Hilo pickups can often be arranged for private bookings upon request. If you’re staying on the Hilo side of the island, just reach out and we’ll see what works best for your day.

We offer both shared and private tour options.

Most guests choose one of our scheduled shared tours, while our private tours are perfect for couples, families with children, and small groups looking for a more personalized experience. Private tours also offer the greatest flexibility for pickup locations and customizing the day.

The Volcano Van accommodates a maximum of six guests.

Keeping our groups small allows for a much more personal experience, with flexibility to spend more time where you want and less time where you don’t.

Most stops involve short, easy walks.

Guests should be comfortable walking on uneven natural surfaces, but this is not a strenuous hiking tour. The pace can often be adjusted to fit your group’s comfort level.

The Big Island contains several different climate zones, so it’s best to come prepared.

We recommend:

* Comfortable closed-toe shoes
* A light jacket or hoodie
* Sunscreen
* A hat
* A camera

Weather and temperatures can vary considerably throughout the day, especially at higher elevations.

Lunch wraps and light snacks are included on most tours. We’ll contact you before your tour to arrange wrap selections and discuss any dietary restrictions.

Absolutely.

The Choose Your Own Adventure tour was designed specifically for guests who want to build the day around their own interests. Depending on conditions and timing, we can often adjust stops and pacing throughout the day.

Definitely.

Most guests are surprised by just how much there is to see beyond active lava. Ancient lava flows, steam vents, rainforest trails, giant hāpuʻu tree ferns, black sand beaches, waterfalls, and dramatic coastlines all combine to tell the story of how this island was built.

Much of the Big Island is rainforest, and rain is simply part of life here. Light rain rarely affects the experience, and we provide ponchos and or umbrellas when needed.

If weather conditions become unsafe or unusually severe, we may adjust or cancel the tour. If you’re concerned about the forecast, just reach out and we’ll talk through the options. We’re not fans of miserable tours either.

You may cancel up to 48 hours before your tour for a full refund.

Cancellations made within 48 hours are non-refundable, but if plans change, please contact us as soon as possible and we’ll do our best to work with you.

Because with us, it’s personal.

You’ll spend the day exploring the island at a relaxed pace with no more than six guests. No rushing from stop to stop, no crowded buses, and no feeling like you’re part of an assembly line.

The Big Island is best experienced slowly, with time to ask questions, take photos, and simply enjoy being here.